Privacy Policy

At BookingDham, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and in compliance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our properties booking platform.

1. Information We Collect

We collect and process the following personal information when you use our website:

• Personal Identification Information: Name, email address, phone number, billing address as required for bookings.
• Booking Information: Check-in/check-out dates, room preferences, special requests, and number of guests (including age information for children, where necessary).
• Payment Information: Credit/debit card details, UPI ID, and other payment-related information (handled securely via third-party payment processors).
• Technical Information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To facilitate property bookings and provide customer support.
• To comply with local regulations, such as providing guest information to government authorities where required.
• To process payments and send booking confirmations.
• To improve our platform and offer personalized services.
• To communicate with you regarding your bookings, offers, or platform updates.

3. Data Sharing and Disclosure

We may share your personal data with third parties under the following circumstances:

• Property Partners: Your booking details will be shared with the Property or property for reservation purposes.
• Payment Gateways: Secure processing of payments through trusted third-party providers.
• Service Providers: Third-party companies offering services such as SMS notifications, customer support, analytics, etc.
• Government Authorities: Government Authorities: We are obligated to share guest information with local law enforcement and government authorities as per legal requirements.
• Legal Obligations: We may disclose personal data to comply with court orders, legal processes, or government regulations.

4. Data Security

We take the security of your personal information seriously and implement strict security measures to safeguard it. All payment transactions are encrypted using Secure Socket Layer (SSL) technology. However, no method of online transmission is completely secure, and we encourage you to take steps to protect your personal information.

5. Cookies and Tracking Technologies

We use cookies to personalize your experience, monitor site usage, and display relevant content. Cookies help us remember your preferences and ensure a smooth browsing experience. You may manage cookie preferences through your browser settings; however, doing so may affect the functionality of the website.

6. Your Rights

You have the right to:

• Update/Delete your personal information.
• Withdraw your consent for data processing at any time.
• Object to or restrict the processing of your personal data.

If you wish to exercise any of these rights, please contact us at support@bookingdham.org.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Indian law.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, feel free to contact us at:

• Email: support@bookingdham.org
• Phone: +91 757 482 0252
• Address: Panth Softech LLP, 12 SF Maurya Times Square, Science City Road, Sola Ahmedabad GUJARAT 380060