Cancellation & Refund Policy

Frequently Asked Questions (FAQs)

1. Can I cancel my booking online?

No, online cancellations are not allowed. You must call the property contact number directly using the contact details in your booking confirmation email.

2. Where can I find the property's contact details?

The property’s contact details are provided in your booking confirmation email. Please refer to the email to get in touch with the property for cancellations.

3. What if I can't reach the property?

If you are unable to contact the property, please check your booking confirmation email for any alternative contact details provided by the property.

4. Can I modify my booking instead of canceling?

Modification policies vary by property. Please contact the property directly to inquire about any changes to your booking. online modification are not allowed.

5. What if I didn’t receive a confirmation email?

Please check your spam or junk folder. If you still can’t find it, ensure you entered the correct email at the time of booking. You can also contact the property directly to retrieve your booking details.